Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd.:Bringing Highly Efficient Energy-Saving Air Conditioning Solutions For Commercial And Residential Applications


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Yuji Ito, Managing Director, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd.

Bringing Highly Efficient Energy-Saving Air Conditioning Solutions For Commercial and Residential Applications

The widespread use of air conditioners has become an integral part of modern life, especially in regions with hot and humid climates. As temperatures rise, the demand for cooling increases exponentially, contributing to higher energy bills for households and businesses alike. In fact, air conditioning systems currently contribute to approximately 20% of the total electricity consumption in buildings worldwide, which amounts to around 10% of the global electricity consumption at present. This substantial energy consumption not only affects individual consumers but also has broader implications for the economy and the environment. High energy consumption puts additional stress on power plants, potentially leading to increased production of greenhouse gases and exacerbating climate change.

Fortunately, several companies have risen to the challenge, offering innovative solutions that not only reduce energy consumption but also contribute to a greener and more sustainable future. Emerging as the key drivers of change, they are offering highly efficient and eco-friendly solutions that are designed to revolutionize the HVAC industry while minimizing the ecological footprint. One such company at the forefront of highly efficient and energy-saving air conditioning solutions is Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. (MHIAA).

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. began its journey in 1999 as a dedicated Air Conditioners sales division under the banner of Mitsubishi Heavy Industries Australia (MHIAU), with a primary focus on Air Conditioner sales. Over the span of 25 years, the company has demonstrated remarkable growth and achievements, solidifying its presence and reputation across Australia and New Zealand as a provider of award-winning, top-tier air conditioning solutions for both commercial and residential applications. Today, it stands tall as the most decorated brand of Air Conditioners in Australia, having received over 14 independent awards from reputable consumer comparison sites and independent product ratings, showcasing its unparalleled quality and customer satisfaction.

Notably, it clinched the Choice Best Brand Award for an unbroken 6-year streak (2018-2023), the Canstar Blue Most Satisfied Customer Award for an enduring 5-year run (2019-2023), and the Finder Best Air Conditioner Brand recognition for a consistent 3-year span (2020-2023). Further cementing its excellence, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. secured the distinction of Best Rated Split System for three consecutive years, particularly lauded for its Bronte Range of Split Systems (2021-2023). The accolades extend to the realm of design as well, with the company clinching the prestigious Good Design Awards in both 2019 and 2020 for their AvantiPlus and FDTC Ceiling Cassette Systems.

Delivering Comprehensive Efficient and Reliable Solutions

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd., as a leading player in the air conditioning industry, caters to both residential and commercial markets in Australia and New Zealand with its diverse range of cutting-edge products and services. Offering a comprehensive selection of models ranging from 1.5kW to 168kW, the company ensures that users have access to a wide array of options, including wall-mounted split systems, ducted systems, and versatile VRF systems. Featuring an array of user-friendly features and functions, these solutions are designed to deliver efficiency, reliability, and convenience. From silent operation to long-reach air flow, energy conservation and durability, through to digital advancements with Wi-Fi connectivity, MHI products continue to focus on innovative solutions for the HVAC market. “All MHI air conditioning systems are backed by 140 years of engineering excellence and technological leadership. Through our global production line, we are dedicated to quality assurance and high-quality development ensuring that all our products meet and exceed the local standards in each country,” asserts Mr. Yuji Ito, the Managing Director of Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd.

One of Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd.’s standout offerings is Q-ton, a highly efficient air-to-water heat pump that employs patented compressor technology and utilizes CO2 gas as a refrigerant. This pioneering solution provides a reliable and efficient hot water solution for various commercial applications. Notably, Q-ton boasts significant environmental benefits, emitting 48% fewer emissions than electric water heaters and remarkably 74% less emissions than gas boilers. The versatility of Q-ton has been demonstrated in its successful implementation across numerous projects worldwide, including hotels, gyms, universities, and even a unique gin distillery in Tasmania.

Ensuring Compliance and Ethics across the Supply Chain

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. exemplifies an unwavering commitment to ethical conduct and integrity, not only within its local operations but also across its global supply chains. Upholding integrity at every step, the company diligently conducts due diligence throughout its supply chain to ensure compliance with both local regulations and relevant global legislation pertaining to these critical issues. “We seek to do business with partners that have similar values, ethics, and sustainable business practices, including those pertaining to human rights. We acknowledge that the environmental, social and governance risks relating to our supply chain will vary depending on the industry, geographic location and company size and our internal procurement processes will reflect these varying levels of risk,” opines Mr. Yuji Ito.

As part of its dedication to eradicating modern slavery and human trafficking, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. continuously reviews and strengthens its procedures. This proactive approach allows the company to identify, prevent, and mitigate any potential risks related to modern slavery or human trafficking, both within its own internal business practices and those of its valued business partners.

A Trusted Name for Quality and Technological Advancement

Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. takes great pride in nurturing strong partnerships with its stakeholders and upholding a customer-first approach in all its endeavours. The company’s steady growth in Australia has played an integral role in delivering efficient and high-quality service to its valued customers and beneficiaries of its innovative products. “Our brand is instantly recognisable for quality and technological advancement, and we carry this proud commitment across all aspects of our operations to ensure that we provide quality products and service,” elucidates Mr. Yuji Ito

A hallmark of Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd.’s commitment to its partners and customers is the comprehensive market-leading warranties backing all its products. These warranties reinforce the company’s promise to stand by its partners and ensure customer satisfaction. This customer-first philosophy is woven into the very fabric of its organizational values, guaranteeing a satisfying experience for every customer who engages with the brand. With dedicated Sales and Service Teams across Australia and New Zealand, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. has established direct, local support for all its customers and local communities. The company also prioritizes the well-being of its team members by fostering workplace happiness and community engagement. Emphasizing work/life balance, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. implements a 35-hour workweek and a leave at 5 pm policy, ensuring quality family time. Additionally, they provide lifestyle benefits such as festive parties, and an employee bonus scheme to promote a holistic sense of welfare.

Fuelling Innovation for a Sustainable Future

At the heart of Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. lies a profound commitment to innovation, permeating every aspect of its products and product development. Embracing Japan’s illustrious legacy of technological leadership and leveraging its own impressive heritage in engineering, aviation, and spacecraft, the company has achieved unparalleled success in both the Australian and New Zealand markets. The MHI brand is globally recognized for its world-class engineering, characterized by an unwavering attention to detail throughout every phase of product design and development. “With a rich history in innovation and technology, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. carries a strong philosophy of creating products that are designed to improve the lives of those who use them, at the same time creating a sustainable future for our company and the world we live in”, affirms Mr. Yuji Ito.

Creating a Meaningful Impact on the Environment and Local Community

Beyond just offering exceptional products, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. embraces a holistic approach to sustainability by actively fostering initiatives that have a positive impact on the environment. Through strategic partnerships with key industry bodies and legislative representatives, it is dedicated to promoting responsible practices. Notably, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. is collaborating with the Australian Packaging Covenant Organisation (APCO) to develop innovative initiatives that facilitate the reduction, reuse, recovery, and recycling of packaging materials across their supply chain. APCO, a co-regulatory not-for-profit organization, joins forces with the government and industry to mitigate the harmful impact of packaging on the Australian environment. Amidst their pursuit of progress and sustainability, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. remains deeply rooted in its responsibility to serve and support local communities. Through a range of local initiatives, the company actively engages in serving and supporting the communities they operate in, solidifying its role as the go-to expert in the air conditioning industry.

Both its staff and customers also actively participate in social initiatives aimed at uplifting underserved communities across the globe. Notably, in 2019, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. collaborated with SolarBuddy, a transformative endeavour that resonates with the company’s commitment to making a positive impact. Through this collaboration, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. joined hands with key customers and their families to assemble lights for rural communities in Papua New Guinea that lack access to electricity. SolarBuddy’s mission aligns seamlessly with Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd.’s ethos, focusing on providing reliable and innovative solutions to illuminate the lives of children in need. SolarBuddy’s extensive efforts span various programs, distributing over 30,000 lights to children and educators across remote regions of Papua New Guinea over the past three years. This initiative also extends its reach to the local community, organizing educational events and corporate engagements in Australia, encouraging participation in the construction and funding of SolarBuddy lights, thereby collectively illuminating lives, one child at a time. With such a forward-thinking vision and a deep-rooted sense of responsibility, Mitsubishi Heavy Industries Air-Conditioners Australia, Pty. Ltd. continues to set new standards for air conditioning solutions, leaving a positive and lasting impact on the environment and the lives of those they serve.


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