Mark Preston, CEO & Executive Chairman, City Index
The number of people joining the Forex market is increasing day by day. Because of that, the brokerage industry is facing a cutthroat competition, and Forex trading providers are trying to do everything they can to attract new customers. But the reality is that in this industry, attracting new customers alone is not the only way to survive. For Forex trading, retaining the current traders is key. However, this is not an easy task as active traders are hard to find. A Forex trading provider has two important duties: to attract new customers and to keep the active ones trading. In fact, this is a difficult task. As a business that runs almost the same for every brokerage house, the Forex industry offers little opportunities for brokers to differentiate from one another. This is not good for any business because if there is a similar offer right around the corner, customers will find this as a disadvantage. To avoid that, City Index provides competitive spreads and access to thousands of markets worldwide through a combination of innovative trading technology and excellent customer service.
With over 35 years of experience, City Index is a global leader in CFD and FX trading with an office in the heart of the Central Business District in Singapore. City Index is committed to provide a market-leading service based on fair and transparent prices and comprehensive customer support and are authorized by the Monetary Authority of Singapore.
“We are authorized and regulated by the Monetary Authority of Singapore,” says CEO of City Index.
Trade execution of City Index and traders’ benefits
The execution technology of City Index has been designed to give traders a competitive edge. The company allows the traders to use any unrealized profits from open positions as margin for any new positions that they may wish to open. It also allows them to maximize their trading resources.
If a trader wishes to roll over his or her futures trade at expiry, they will only pay half the spread. City Index aims to close out trades if the traders’ funds fall below 80% of their margin requirement to protect clients against negative balances. This should not be used as stop loss.
If the traders wish to hedge an existing position, they can do that by selecting the hedging button in the trade ticket which allows them to go long and short simultaneously on the same instrument.
If the price moves in their favor their order is being processed, City Index will execute their order at the better price, increasing their opportunity to make a profit.
Moreover, City Index offers a demo trading account to help the traders build up their confidence and test out their trading strategies at their own pace without their capital at risk.
“We help traders grow, giving them the tools they need to improve their trading skills,” says CEO.
City Index’s Trading Platforms
City Index offers platforms with advanced features, designed for experienced users. City Index experience intelligent tools and features to help traders to trade the markets. For example, take Web Trader. It has features such as advanced charts with custom indicators, fast and reliable HTML5 technology, and customizable workspaces.
Not only that, City Index has mobile trading apps that are available for iOS and Android smartphones and tablets. It has features such as traders can have secure 24-hour access to their account, live streaming prices and charts, and live Reuters news feed and economic calendar.
In addition, City Index has AT Pro and MetaTrader 4. AT Pro is a desktop platform comes with improved speed and efficiency where users can select their trading templates and find advanced charting package. This platform is specifically designed for advanced users.
Besides, City Index comes with an impressive array of features, enhanced by City Index’s service, support and pricing. It contains the features such as automated trading through expert advisors, live news and calendar feeds, desktop, mobile or tablet access, trade Forex instantly with one click dealing, trade on 84 global FX pairs, and trade major FX pairs with up to 20X leverage. It is easily downloadable through iOS and Android.
Achievements of City Index
City Index was awarded as a Winner of ‘Forex Provider of the Year’ 2014 and Winner of “Best Spread Betting Service’. City Index is a subsidiary of GAIN Capital Holdings, Inc. (NYSE: GCAP), a global leader in online trading.
“With over 4,500 markets to choose from across Forex, Indices, Shares and Commodities, our clients have access to a wide range of global markets,” proudly says CEO.
Trade Safe with City Index
City Index brings a ray of hope by gaining confidence through its customers. With more than 35 years of experience in providing retail trading services for thousands of clients all over the world, customers can trade safe knowing that their CFD and MT4 Forex account is in reliable hands.
“We have a proven record of financial strength and stability, with resources to continue to innovate and lead the industry forward,” says CEO.